Overview
Zoho SalesIQ is a powerful live chat and visitor tracking tool designed for businesses of all sizes. It enables companies to engage with their website visitors instantly, providing support and guidance to help drive conversions. With its user-friendly interface, SalesIQ ensures that teams can easily communicate with customers, whether they are on desktops or mobile devices.
In addition to live chat, SalesIQ offers detailed analytics that helps businesses understand visitor behavior, track engagement levels, and identify potential leads. This data is crucial for tailoring marketing strategies and enhancing the overall customer experience. Zoho SalesIQ’s integration with other Zoho products further enhances its capabilities, providing a holistic solution for customer engagement.
The software also supports automation through features like chatbots, allowing businesses to provide 24/7 support and handle multiple inquiries at once. By streamlining communication and offering valuable insights, Zoho SalesIQ empowers businesses to boost sales and improve customer satisfaction effectively.
Pros
- User-Friendly
- Real-Time Engagement
- Comprehensive Analytics
- Automation Options
- Flexible Integrations
Cons
- Cost
- Learning Curve
- Limited Free Plan
- Mobile App Limitations
- Customer Support
Clone Zoho SalesIQ with AI
Create your own version of Zoho SalesIQ — no coding needed. AI builds it for you in minutes.
Key features
Live Chat
Engage with website visitors in real-time using a chat interface.
Visitor Tracking
Monitor visitor behavior on your website to better understand their needs.
Chatbots
Utilize AI-driven chatbots to provide instant answers even when your team is unavailable.
Integration
Easily integrate with other Zoho applications and third-party software for a seamless experience.
Proactive Chat Invitations
Automatically invite visitors to chat based on their behavior or time on page.
Analytics Dashboard
Access detailed reports and insights to analyze visitor engagement and sales performance.
Mobile App
Manage chats and monitor visitors on-the-go with the mobile application for iOS and Android.
Customization
Personalize chat window appearance and behavior to match your brand’s identity.
Rating Distribution
Pricing
| Plan | Price |
|---|---|
| FREE | $0.00 (3 Operator Per Month) |
| BASIC | $7.00 (1 Operator Per Month) |
| PROFESSIONAL | $12.75 (1 Operator Per Month) |
| ENTERPRISE | $20.00 (1 Operator Per Month) |
Screenshots
User Reviews
View all reviews on G2Worst Application for Live chat- They have created infinite addons to increase your shopping cart
What do you like best about Zoho SalesIQ?
Honestly I was attracted by the features they mentioned and as a part of Zoho , I respected Zohosalesiq also. But after using it as a live chat app and chatbot app for my website, I came to the conclusion that they just want money out of your pocket. I will ...
Sales IQ software is a super Live Chat, Chat Bot and Online Visitor Tracking Software
What do you like best about Zoho SalesIQ?
It has a great function of codeless bot builder which helps you to build a bot from the scratch with various options thereby helping to sort leads as per brands, audience type too. This helps to assign leads further to the respective sales/ hr teams to take ...
Review_For_Zoho_One
What do you like best about Zoho One?
customer support, number of features, frequency of use
What do you dislike about Zoho One?
Zoho one is a collaborative platform which will take care of employee admin, mailing, HR related activities, unlike others
What problems is Zoho One solving and how is t...
Complete solution
What do you like best about Zoho One?
i think its a good service and complete soulation for the compamies
What do you dislike about Zoho One?
until now there's noothing make me dosnt like zoho
What problems is Zoho One solving and how is that benefiting you?
all my systems became on one , i was us...
Love It!!!!
What do you like best about Zoho One?
Zoho One has everything a small business would need. We are happy with all the features and services. It is wasy to use. Customer Support is also amazing. I am using the features daily. And Zoho is constantly adding new services.
What do you dislike about Zoho ...
Company Information
Alternative Conversational Intelligence tools
Explore other conversational intelligence tools similar to Zoho SalesIQ
FAQ
Here are some frequently asked questions about Zoho SalesIQ.
What is Zoho SalesIQ?
Zoho SalesIQ is a live chat and visitor tracking software designed to help businesses connect with their customers in real-time.
How does the live chat feature work?
The live chat feature allows you to communicate with visitors on your website instantly. You can answer queries and guide them to make a purchase.
Can I use Zoho SalesIQ on my mobile device?
Yes, Zoho SalesIQ has a mobile app available for both iOS and Android, letting you manage chats anywhere.
Does it integrate with other Zoho products?
Definitely! Zoho SalesIQ integrates seamlessly with other Zoho applications, enhancing your business processes.
What types of analytics does SalesIQ provide?
SalesIQ offers detailed visitor reports, engagement metrics, and performance analysis to help improve your sales strategies.
Are there automated responses available?
Yes, you can set up chatbots that provide instant, automated responses to common queries at any time.
Is there a free trial for Zoho SalesIQ?
Yes, Zoho SalesIQ offers a free trial that allows you to explore its features before committing to a plan.
How can I customize the chat window?
You can easily customize the appearance and behavior of the chat window to better match your brand's look and feel.
Can I track my website visitors?
Absolutely! SalesIQ provides tools to monitor visitor behavior, helping you understand user interactions on your site.