WATI

What do you like best about WATI?

It is extremely useful, easy to use and reliable to work and refer my clients to use it. It has enhanced the messaging experience for both the final clients, as well as for the customer service department, wich has engaged better with their community, bringing the fastest times on replys. The implementation and changes that the team adopted due to using the app has only brought better results in sales driven via Whatsapp.

We use it daily, as the department never sleeps. We started the application and integration and just 24 hours later, we were already working on Wati. I really have never used nor required for customer support, as the integration works completely fine.

What do you dislike about WATI?

Is a little difficult to acces your account, but nothing imposssible. They send emails including your access to the account.

What problems is WATI solving and how is that benefiting you?

It proved to be amazingly effective when contributing to provide a better assistance to customers in the marketing field, providing solutions to maintain better communication, better sales results and helping us bear with the spam and space problem when coming to messaging from the Basic Whatsapp Business solution. The phone was no longer capable of solving our communications and also is giving us a better way to approach new customers, always putting the final customer in control.

What do you like best about WATI?

We've had a great experience using Wati for our WhatsApp campaigns. what we liked:

1.The platform makes it incredibly easy to create campaigns quickly

2. offers a wide range of features, including automation bots and shared inbox management.

3.The WooCommerce integration worked out well fine without any intervention from wati team. unlike some other partners we tried earlier.

4. The messaging limit automatically increased without us having to inform the team.

We primarily use Wati for broadcast messages and appreciate the detailed analytics it provides, which help us gauge the effectiveness of our campaigns. User management is straightforward, and the platform is entirely self-serve, eliminating any dependency on the Wati team.

We've reached out for support, particularly for troubleshooting a feature like abandoned cart workflows, and it worked out after 2 sessions.

Overall, Wati has been a reliable solution for our WhatsApp marketing needs

What do you dislike about WATI?

For the pro version we should shell out 6k vs 2.5k for growth version. Interested in the carousel feature of pro version but wish to see pay per additional features as well sometime in the future.

What problems is WATI solving and how is that benefiting you?

Quickly launching whatsapp campaign is made easy.

Self serve features.

What do you like best about WATI?

WATI has totally changed the game in how we connect with clients and their audiences. Thanks to awesome automation tools, customer service and broadcast messages are a breeze!

WATI's communication simplification is a game-changer for us as an agency. It saves us so much time while helping creators with their online presence.

The dashboard is user-friendly, particularly for non-technical users, and the integration with the WhatsApp Business API is seamless.

What do you dislike about WATI?

In my assessment, the campaign filters have some limitations. Currently, when I use a filter, it only focuses on users who match the filter during the time of scheduling a campaign.

It would be a remarkable feature if WATI could send messages to all relevant users based on the filter and dynamically apply the filter at the scheduled campaign time.

This upgrade would make targeting better and give us more options.

What problems is WATI solving and how is that benefiting you?

It might be difficult to coordinate and manage several talks with clients, teams, and potential customers.

WATI makes life easier by putting everything in one spot—whether it's automated onboarding messages, webinar reminders, or client follow-ups.

Guess what? Our WhatsApp interactions are booming, and clients are loving the templates and chatbot flows!

This has allowed us to improve our operations effortlessly and get faster results, all without making things more complicated.

What do you like best about WATI?

1.The platform makes it incredibly easy to use and campaigns quickly.

2. offers a wide range of features, including automation bots.

3. The messaging limit automatically increased without us having to inform the team.

We primarily use Wati for broadcast messages and appreciate the detailed analytics it provides, which help us gauge the effectiveness of our campaigns.

User management is straightforward, and the platform is entirely self-serve, eliminating any dependency on the Wati team.

Overall, Wati has been a reliable solution for our WhatsApp marketing needs

What do you dislike about WATI?

1. Price is quite high.

2. Campaign filters have some limitations.

What problems is WATI solving and how is that benefiting you?

We are tech agency, for my client we use transactional notification from our website

What do you like best about WATI?

Simple and easy to set up if you know what you're doing, demos are available to help you wherever you need and there's also live chat to help you when you get stuck. The product is simple and quite easy to use, basic templates and functionality exist and are quite easy to set up. I used WATI in my last company and now using it in my own company. Integration is smooth

What do you dislike about WATI?

Basic product and not a lot of customisation is available, it's primarily targetted at small or medium ventures and if you're a large firm, I would advice you to look elsewhere, but if your work only involves basic stuff even when you're a large venture, you can consider them.

What problems is WATI solving and how is that benefiting you?

Helped me reduce the spill-off in terms of the users who leave without a purchase, I'm able to connect with them, send bulk messages and also increase my conversion rate.