Qualified

Based on 503 Qualified reviews and verified by the G2 Product R&D team. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

Based on 491 Qualified reviews and verified by the G2 Product R&D team. Delivers notifications to both sides of the conversation.

Based on 264 Qualified reviews. Sends automated emails to further engage clients and potential clients.

Based on 367 Qualified reviews and verified by the G2 Product R&D team. Allows for live chat to be enabled within the app for customer help.

Based on 303 Qualified reviews and verified by the G2 Product R&D team. Allows agents to join a customer's browser session and navigate through the website with them.

Based on 429 Qualified reviews and verified by the G2 Product R&D team. Allows users to customize chat colors, text, logos, and branding.

Based on 394 Qualified reviews and verified by the G2 Product R&D team. Archives conversations in a separate location for later reference.

Based on 443 Qualified reviews and verified by the G2 Product R&D team. Enables employees to denote potential customers.

Based on 399 Qualified reviews and verified by the G2 Product R&D team. Establishes a knowledge base for employee reference during conversations.

Based on 299 Qualified reviews and verified by the G2 Product R&D team. Provides a central location for help requests, helping employees respond sooner.

Based on 393 Qualified reviews and verified by the G2 Product R&D team. Allows for the creation of profiles for contacts and customers.

Based on 243 Qualified reviews and verified by the G2 Product R&D team. Mapped-out responses for conversations.

Based on 243 Qualified reviews and verified by the G2 Product R&D team. Artificial intelligence (AI) and chatbot involvement.

Based on 323 Qualified reviews and verified by the G2 Product R&D team. Live human component of conversations.

Based on 284 Qualified reviews and verified by the G2 Product R&D team. Quality of interface for designing and customizing conversation maps.

Based on 279 Qualified reviews and verified by the G2 Product R&D team. Conversations enacted through embedding or pop-ups on websites.

Conversations enacted through text message (SMS). This feature was mentioned in 103 Qualified reviews.

Based on 106 Qualified reviews and verified by the G2 Product R&D team. Conversations enacted through other channels.

Based on 276 Qualified reviews and verified by the G2 Product R&D team. Overall quality of customer targeting based on needs or situations.

Based on 244 Qualified reviews and verified by the G2 Product R&D team. Creation and modification of customer profiles based on conversations.

Based on 285 Qualified reviews and verified by the G2 Product R&D team. Reporting based around specific and overall conversation results.

Based on 276 Qualified reviews and verified by the G2 Product R&D team. Capture and organization of leads from conversations.

Based on 280 Qualified reviews and verified by the G2 Product R&D team. Success rate of conversations leading to customer purchases.

Offers a chatbot to initiate and carryout inital conversations with prospects and leads.

Automatically calculates which leads are the most likely to become a customer.

Automatically contacts all leads.

Utilizes natural language processing to set up meetings.

Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

Automates the entry of collected data.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Provides real-time coaching to sales representatives.

Tracks and analyzes sales representative performance.

Measure return on investment and leverage data to predict profitability of future projects.

Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.

Provides detailed contact-level buyer intent data This feature was mentioned in 141 Qualified reviews.

Provides aggregated intent data for individual contacts to supply an account-level view of intent 150 reviewers of Qualified have provided feedback on this feature.

As reported in 108 Qualified reviews. Ability to connect offline databases to collect information that can be matched to online devices

Based on 164 Qualified reviews. Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.)

Provides the ability to customize the relevant topics that are tracked 129 reviewers of Qualified have provided feedback on this feature.

As reported in 154 Qualified reviews. Provides buyer intent alerts that can be delivered in a variety of formats (i.e. email, text message, etc.)

As reported in 157 Qualified reviews. Ability to provide a dashboard showcasing intent that streams in real-time (as opposed to bulk deliveries)

Provides personalized responses to interlocator based on segmentation or past responses.

Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had.

Can have a natural, human-like conversation with an interlocator.

Customize your chat workflows with rules and automations. 404 reviewers of Qualified have provided feedback on this feature.

Control who the chatbot converses with (and when). This feature was mentioned in 387 Qualified reviews.

Has the ability to connect interlocator with a human agent when the need arises. 417 reviewers of Qualified have provided feedback on this feature.

Can provide interlocators with menus, through which they can choose a relevant response. 347 reviewers of Qualified have provided feedback on this feature.

Based on 266 Qualified reviews. Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion.

Allows business to edit conversations to meet the unique needs of one's business.

Gives users the ability to update systems, like CRM, based on conversations.

Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.

As reported in 428 Qualified reviews. Provide tools for live chat on one's website.

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. 418 reviewers of Qualified have provided feedback on this feature.

Based on 390 Qualified reviews. Has the ability to customize look and feel of chatbot to match` company branding.

As reported in 407 Qualified reviews. Gives user the ability to analyze conversations with the chatbot and see its performance.

Allows users to test the efficacy of various responses through A/B testing. 310 reviewers of Qualified have provided feedback on this feature.

As reported in 363 Qualified reviews. Allows for varying access to chatbot and admin settings, depending on user, their role, etc.

Based on 376 Qualified reviews. Can collect and store information from interlocators, such as email, phone number, etc.

Based on 128 Qualified reviews. Ability to send confirmation and reminder emails & texts

As reported in 115 Qualified reviews. Ability to send automated follow-up emails/texts upon conclusion of appointment

As reported in 130 Qualified reviews. Receive a notification whenever a customer schedules an appointment

As reported in 131 Qualified reviews. Automatically detects the time zone of both parties to avoid booking mistakes

Ability to set preferred availability to ensure appointments are only booked during approved times 140 reviewers of Qualified have provided feedback on this feature.

As reported in 132 Qualified reviews. Ability to block off additional time between appointments for travel or preparation

Based on 126 Qualified reviews. Personalize booking page with custom logos and colors to match branding

Personalize a booking link to share with customers This feature was mentioned in 117 Qualified reviews.

Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc. This feature was mentioned in 131 Qualified reviews.

As reported in 141 Qualified reviews. Provides the ability to be embedded into websites

As reported in 89 Qualified reviews. Integrates with payment processing software to accept payment from customers

Integrates with video conferencing tools to allow for virtual appointments This feature was mentioned in 111 Qualified reviews.

As reported in 117 Qualified reviews. Integrates with SMS providers or instant messaging platforms to communicate directly with customers

This software integrates with Microsoft Teams. 64 reviewers of Qualified have provided feedback on this feature.

This software integrates with popular email providers. This feature was mentioned in 71 Qualified reviews.

This software integrates with Salesforce. This feature was mentioned in 87 Qualified reviews.

Provide the ability to create a custom booking page. 82 reviewers of Qualified have provided feedback on this feature.

As reported in 76 Qualified reviews. Provide the ability to create custom scheduling URLs.

As reported in 68 Qualified reviews. Provide the ability to create a personalized web embed.

Allow users to set automatic working hours. This feature was mentioned in 86 Qualified reviews.

As reported in 77 Qualified reviews. Automatically update calendars after a meeting has been booked.

Provide the ability to incorporate buffer times, leaving time before and after meetings. This feature was mentioned in 78 Qualified reviews.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Based on 30 Qualified reviews. Allows users to generate text based on a text prompt.

Based on 29 Qualified reviews. Condenses long documents or text into a brief summary.

As reported in 87 Qualified reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. This feature was mentioned in 85 Qualified reviews.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

As reported in 77 Qualified reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. This feature was mentioned in 76 Qualified reviews.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate the process of generating and qualifying sales leads.

Allows users to automate the handling, processing, and management of documents.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Allows the AI agent to identify and resolve issues without user intervention.