Mongoose Cadence

What do you like best about Mongoose Cadence?

Cadence Mongoose has been amazing since we started using it! From the demo to the setup and the constant support! This is definitely what we needed to reach more of our students! Lots of features, and great reporting

What do you dislike about Mongoose Cadence?

So far I have not found anything I do not like with this platform.

What problems is Mongoose Cadence solving and how is that benefiting you?

I can now reach my students much easier. Email was previously the only way we communicated important information and this has helped me reach so many more students and see results! I love using the app on my phone as well.

What do you like best about Mongoose Cadence?

I like the clean, smooth interface, the tutorials, and the easy features. I have been using this to text my university students and it is a much more effective method of reaching them (and getting replies) than email.

What do you dislike about Mongoose Cadence?

It would be nice if the platform integrated more easily with our systems we use for the university. We use something called Banner, and it would be nice to be able to plug in university ID #s.

What problems is Mongoose Cadence solving and how is that benefiting you?

Cadence is helping our university reach students much more easily and quickly, and getting more responses from them. For example, this helps us do outreach more effectively for students who have not registered for classes next semester yet, to figure out what's going on or to encourage them to sign up.

What do you like best about Mongoose Cadence?

Super helpful to be able to reach students in a way that they prefer. Easy for quick questions and piquing interest. The website is great for tracking message send and response rate.

What do you dislike about Mongoose Cadence?

The app does not show messages you have sent unless the recipient responds to the message. However, you can reference sent messages on the website. It also has a slow integration into Slate at times.

What problems is Mongoose Cadence solving and how is that benefiting you?

Mongoose helps solve the lack of engagement/response issue we sometimes encounter with students. It is another point of contact for prospective students that feels personal to them.

What do you like best about Mongoose Cadence?

I love the ability to save and use templates and use fields to personalize messages for a group. The segment feature is also helpful for sending large messages. The app and email notifications are great to stay on top of incoming messages so I can respond quickly wherever I am.

What do you dislike about Mongoose Cadence?

I don't always know why messages are archived and dislike looking for messages in multiple boxes: Inbox, Sent, and Archived. I would love the compose button would pull previous communications with a student. Instead, I search for someone and if there are none, I need to compose separately.

What problems is Mongoose Cadence solving and how is that benefiting you?

Mongoose Cadence helps me to connect with my students quickly, assisting me with timely, attentive, and very convenient interactions. I am able to complete my job faster and more efficiently as a result. I especially love that our texts are imported into our Student Information System so I don't have to manually enter them!

What do you like best about Mongoose Cadence?

Probably the most helpful thing about Mongoose Cadence is the ease of use because it is so well designed. The training tools are fantastic making it quick to learn and easy to teach others.

What do you dislike about Mongoose Cadence?

The only "downside" might be that texting for fundraising engagement (as I use if for) is a RAPIDLY evolving space. Keeping up with the best practices, rules, and limitations can be tricky. Thankfully the Mongoose team has been a great partner working through them.

What problems is Mongoose Cadence solving and how is that benefiting you?

Mongoose helps us do broad engagement through a new channel we had limited experience with. It has great integration with our main calling software platform. That allows us to be more efficient with our outreach, as well as more creative. It's opened up the ability to contact some folks that have ignored our calls for years but are open to a quick text engagement.