Conversational AI

Giosg

Giosg helps businesses connect with their customers online easily.

Giosg screenshot

Overview

Giosg is a powerful tool designed to enhance online customer interactions. It allows businesses to engage with visitors on their websites in real-time. Through chat, targeted messages, and automated tools, Giosg aims to improve customer support and sales.

One of the standout features of Giosg is its ability to analyze visitor behavior. This data helps businesses understand what customers are looking for, enabling them to provide tailored support. Furthermore, Giosg integrates well with other platforms, making it a versatile addition to a company's toolkit.

Overall, Giosg is not just about chatting with customers; it’s about creating a better experience for both the business and its clients. By using advanced technology to connect businesses and customers, Giosg aims to drive growth and satisfaction for everyone involved.

Pros

  • Improves Customer Engagement
  • Boosts Sales
  • User-Friendly Interface
  • Comprehensive Insights
  • Flexible Pricing

Cons

  • Learning Curve
  • Costs May Add Up
  • Dependency on Internet
  • Limited Offline Support
  • Performance Issues
Free

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Key features

Live Chat

Easily engage with customers in real-time to answer questions and provide support.

Visitor Tracking

Monitor visitor behavior to understand their needs and preferences.

Automated Messaging

Send pre-set messages to guide visitors or answer common questions.

Integrations

Connect Giosg with other tools like CRM systems for better data management.

Customizable Widgets

Tailor the chat interface to fit your website's look and feel.

Analytics Dashboard

Get insights into interactions, customer satisfaction, and sales performance.

Mobile Access

Use Giosg on the go with a mobile-friendly interface.

Personalization

Offer tailored messages and support based on user behavior.

Rating Distribution

5
9 (81.8%)
4
2 (18.2%)
3
0 (0.0%)
2
0 (0.0%)
1
0 (0.0%)

Pricing

PlanPriceDescription
giosgContact UsOur pricing is based on business-unique variables, so we'd like to give a quote accurate to your case. Let's talk and find the perfect solution for your business.
4.6
★★★★★
Based on 11 reviews
Cherry W.Corporate Capital Finance ControllerMid-Market(51-1000 emp.)
July 2, 2024
★★★★★

''Solves/fits well managing sales in our todays world.''

What do you like best about Giosg?

Integrates well with our today's systems hence improving our sales with quick and efficient money transfers. It's less costly with presence of simple and customisable features. Configuration is simple and less time consuming.

What do you dislike about Giosg?

In ou...

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Meriam V.Go To Market StrategyMid-Market(51-1000 emp.)
January 8, 2024
★★★★★

Cost efficient and very customizable

What do you like best about Giosg?

One of the easiest live chat system to deploy and use, at least in my own experience. Easy to modify and create new bots.

What do you dislike about Giosg?

Our use is limited to live chat and chatbots, and that is handled to our need.

What problems is Giosg solvin...

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Tomas L.Independent Business ConsultantSmall-Business(50 or fewer emp.)
September 4, 2023
★★★★★

As Expected!

What do you like best about Giosg?

Their customer support has been exceptional always provide efficient assistance. The only thing that could be improved is the trial period.

What do you dislike about Giosg?

Giosg could benefit from incorporating features like CRM integration and customizable chatb...

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Jenni M.Technical Support LeadSmall-Business(50 or fewer emp.)
October 27, 2021
★★★★★

Software that is easy to use & offers both chatbot and live chat!

What do you like best about Giosg?

It's really easy for our support agents to use, the user interface for managing multiple chats is easy and clear. I like that you can make more advanced styling to your chat windows with CSS. The interaction designer (the site where you build your bots) is also nic...

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Heli T.UI & UX DesignerMid-Market(51-1000 emp.)
June 6, 2022
★★★★★

Easy to use and customizable

What do you like best about Giosg?

Building integrations is easy and fast. Integrations can be easily customized to fit the brand. Good and efficient service in many ways. I highly recommend!

What do you dislike about Giosg?

Image scaling is sometimes tricky in Integration Builder. It would be a go...

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Company Information

LocationHelsinki, Finland
Founded2011
Employees86
Twitter @giosgcom

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FAQ

Here are some frequently asked questions about Giosg.

What is Giosg?

Giosg is a tool designed to help businesses engage with their customers online through live chat and automated messaging.

How does Giosg improve customer service?

Giosg allows real-time communication with visitors, helping businesses address customer questions instantly.

Can I use Giosg on mobile devices?

Yes, Giosg has a mobile-friendly interface that supports access from smartphones and tablets.

What types of businesses can benefit from Giosg?

Giosg is suitable for various businesses, including e-commerce, service providers, and SaaS companies.

Is Giosg easy to integrate with other tools?

Yes, Giosg offers integrations with many popular CRM systems and other business tools.

Does Giosg offer analytics?

Yes, Giosg provides an analytics dashboard to track customer interactions and sales performance.

Are there different pricing plans available?

Yes, Giosg offers flexible pricing plans to suit different sizes and types of businesses.

What support options does Giosg provide?

Giosg offers customer support through various channels, including chat and email.

Can Giosg help increase sales?

Yes, by addressing customer questions quickly, Giosg can improve conversion rates and boost sales.