Conversational AI

Botmaker

Botmaker helps businesses create chatbots easily.

4.5 286 reviews G2 $149.00 Free version
Botmaker screenshot

Overview

Botmaker is a powerful platform designed for businesses to create and manage chatbots without needing extensive coding knowledge. It is user-friendly and ideal for companies that want to improve customer engagement. With Botmaker, users can quickly build bots that work on various messaging apps like Facebook Messenger and WhatsApp.

Pros

  • Easy to Use
  • Save Time
  • Versatile
  • Data-Driven
  • Strong Support Team

Cons

  • Limited Free Trial
  • Learning Curve
  • Customization Limits
  • Integrations May Vary
  • Pricey for Small Businesses
Free

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Key features

User-Friendly Interface

Botmaker offers an intuitive design that allows anyone to create chatbots without programming skills.

Multi-Platform Support

Create bots that can work seamlessly on multiple messaging platforms, including WhatsApp, Facebook Messenger, and more.

Custom Integrations

The platform supports various integrations, making it easy to connect with existing systems.

Analytics and Reporting

Get insights on bot performance and user interactions to improve your chatbot strategy.

Pre-built Templates

Choose from a range of templates to kick-start your bot creation process.

AI Chatbot Capabilities

Built-in AI features provide natural conversation flows for better user experience.

Quick Deployment

Bots can be launched swiftly, allowing businesses to start engaging users right away.

24/7 Customer Support

Access to dedicated support helps users resolve issues and get the most out of the platform.

Rating Distribution

5
200 (69.7%)
4
76 (26.5%)
3
8 (2.8%)
2
3 (1.0%)
1
0 (0.0%)

Pricing

PlanPriceDescription
FreeFree (300 Sessions Per Month)Up to 300 sessions per month. Sessions are counted as a 24-hour window since a user or a company starts a conversation.
StandardStarting at $149.00 (3000 Sessions Per Month)-
ScaleStarting at $249.00 (5000 Sessions Per Month)-
ProStarting at $499.00 (10000 Sessions Per Month)-
EnterpriseContact UsBotmaker is free up to 300 sessions per month. After that, you pay the value of the plan that best suits your needs.

If your needs are above the 10000 sessions per month, let's talk!

Feature Ratings

Overall Satisfaction84%

Based on real user reviews. Expand a category to see individual feature scores.

Functionality85% 3 features
Ease Of Integration85%

Empowers developers to intuitively integrate cloud communications functionality for their applications. 127 reviewers of Botmaker have provided feedback on this feature.

Based on 127 reviews
API Call Speed85%

Grants high speed API calls for fast communications. This feature was mentioned in 117 Botmaker reviews.

Based on 117 reviews
Communication Varieties86%

Enables a wide variety of communication types such as SMS, voice, video, etc. 124 reviewers of Botmaker have provided feedback on this feature.

Based on 124 reviews
Support79% 3 features
Documentation78%

As reported in 125 Botmaker reviews. Provides clear, effective documentation for API integrations.

Based on 125 reviews
Community Support78%

Provides public user forums for support questions and help. This feature was mentioned in 122 Botmaker reviews.

Based on 122 reviews
Professional Support81%

Connects users with professional support teams to troubleshoot and finetune integrations. 128 reviewers of Botmaker have provided feedback on this feature.

Based on 128 reviews
Responses85% 5 features
Customization85%

Based on 180 Botmaker reviews. Customize your chat workflows with rules and automations.

Based on 180 reviews
Control86%

Based on 178 Botmaker reviews. Control who the chatbot converses with (and when).

Based on 178 reviews
Route To Human87%

Has the ability to connect interlocator with a human agent when the need arises. 179 reviewers of Botmaker have provided feedback on this feature.

Based on 179 reviews
Menu bars86%

Can provide interlocators with menus, through which they can choose a relevant response. This feature was mentioned in 174 Botmaker reviews.

Based on 174 reviews
Drip sequences83%

Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. 149 reviewers of Botmaker have provided feedback on this feature.

Based on 149 reviews
Platform83% 7 features
Live chat87%

Based on 168 Botmaker reviews. Provide tools for live chat on one's website.

Based on 168 reviews
Integrations84%

Based on 163 Botmaker reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.

Based on 163 reviews
Branding85%

Has the ability to customize look and feel of chatbot to match` company branding. 162 reviewers of Botmaker have provided feedback on this feature.

Based on 162 reviews
Analytics79%

As reported in 175 Botmaker reviews. Gives user the ability to analyze conversations with the chatbot and see its performance.

Based on 175 reviews
A/B testing79%

Allows users to test the efficacy of various responses through A/B testing. 156 reviewers of Botmaker have provided feedback on this feature.

Based on 156 reviews
Role-based access87%

Allows for varying access to chatbot and admin settings, depending on user, their role, etc. 170 reviewers of Botmaker have provided feedback on this feature.

Based on 170 reviews
Collection of information82%

As reported in 177 Botmaker reviews. Can collect and store information from interlocators, such as email, phone number, etc.

Based on 177 reviews
4.5
★★★★★
Based on 287 reviews
Carlos A. G.Senior AdvisorSmall-Business(50 or fewer emp.)
September 6, 2024
★★★★★

Best Enterprise AI enhanced Conversational Bots platform

What do you like best about Botmaker?

it's capabilities and features. Ease of setup, native integration with Whatsapp Business API and Meta, and multiple out of the box integrations

What do you dislike about Botmaker?

integration with spreadsheets, some access to support cases and complex support t...

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Anonymous ReviewerMid-Market(51-1000 emp.)
February 2, 2024
★★★★★

Boa plataforma, porém, o suporte precisa ser melhorado

What do you like best about Botmaker?

O que eu mais gosto na Botmaker é a facilidade para criar bots inteligentes. Além disso, a plataforma oferece uma interface intuitiva e amigável, o que torna todo o processo de criação e configuração extremamente simples. Desde o design até a implementação, a Bo...

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Martin A.Mid-Market(51-1000 emp.)
August 8, 2023
★★★★★

It is a platform that makes your work easier.

What do you like best about Botmaker?

What I like most about BotMaker is the use of the same bot for multiple channels and the ease of creating them, also the attention they provide to the user is excellent.

What do you dislike about Botmaker?

In reality, there are very few disadvantages in using a...

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Simon C.Small-Business(50 or fewer emp.)
November 16, 2023
★★★★★

We use it a lot daily, it has very interesting tools for execution and control.

What do you like best about Botmaker?

It has very interesting tools for task execution and subsequent control, providing you with metrics, numbers, and graphs.

What do you dislike about Botmaker?

It would be very good to add the possibility of making global outgoing calls, let's say selecting the t...

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Anonymous ReviewerMid-Market(51-1000 emp.)
November 9, 2023
★★★★☆

Carencia en la extraccion de datos sobre el historial completo de mensajes de todos los chats.

What do you like best about Botmaker?

1. la rapidez dentro de la plataforma.

2. que permite de forma facil y sencilla transferir chats, visibilidad realtime sobre los chats que se tienen en cola.

What do you dislike about Botmaker?

Que la configuración actual del panel solo este diseñada para permi...

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Company Information

LocationMiami, US
Founded2016
Employees183

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FAQ

Here are some frequently asked questions about Botmaker.

What is Botmaker?

Botmaker is a platform that helps businesses create and manage chatbots for different messaging applications.

Do I need coding skills to use Botmaker?

No, Botmaker is designed for users without programming skills; it's very user-friendly.

Which messaging platforms does Botmaker support?

Botmaker supports various platforms including Facebook Messenger, WhatsApp, and others.

Is there a free trial available?

Yes, Botmaker has a limited free trial, but some advanced features require a paid plan.

Can I customize my chatbot?

Yes, you can customize your chatbot, but some deeper modifications may require more advanced skills.

How does Botmaker help with analytics?

Botmaker provides analytics and reporting tools to help you track bot performance and user interactions.

What kind of support does Botmaker offer?

Botmaker offers 24/7 customer support to assist users with any issues they may encounter.

Can I use Botmaker for my small business?

Absolutely! Botmaker is suitable for businesses of all sizes, although pricing may be a consideration for smaller businesses.